Lightning-fast publishing means less waiting time

It didn't take long from the time Varde Municipality said goodbye to their former agenda publishing solution until FirstAgenda Publication was recommended to the municipality as a suitable replacement.

After a brief investigation of the solution and a quick look at other municipalities' use of the system, the municipality quickly decided it was the right decision.

Subsequently, Publication has been put into use in the West Jutland municipality, and after the employees have had the system in their hands, they can already feel a big difference.

Publishing an agenda through Publication isincredibly fast and we can immediately see if an agenda has been posted correctly on the website. Before, we could sit for hours waiting for an agenda to come through.

- Kathrine Kristensen Kielgast, Secretariat Assistant

Secretary in Varde Municipality

But it's not just employees who have embraced the new system. On the citizen side, there has also been positive feedback on the new possibilities in Publication.

"Citizens using our website have responded well to the new system, especially because of the ability to subscribe to specific agendas, which has been requested for a long time. In addition, it is also just very user-friendly," says Kathrine Kristensen Kielgast.

"All the way through the implementation has been very positive. We got a quick response from FirstAgenda and the implementation didn't take long. Once we had explained how we wanted to have the system up and running before the Christmas holidays, it took no more than four days before FirstAgenda had an action plan. From there, it only took a couple of days and we were up and running," says Kathrine Kristensen Kielgast.

The constant communication between FirstAgenda and the people in charge in the municipality was one of the major reasons for the quick execution. It was also an advantage that Publication can be easily adapted to the municipality's internal systems and visual identity.

"It was super quick to get up and running with the system and it just looks great visually. We can easily tailor it to our own colors to better match our website. This way, citizens still feel like they are in a Varde environment, despite being directed into the new system," concludes Kathrine Kristensen Kielgast.